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Volunteer engagement enables non-profits to increase organizational capacity and meet community needs. Harnessing volunteer interest is even more imperative in the current funding climate. Access Volunteer Toronto's Learning Library for free resources, webinars, tools and more to help you prepare, enhance and adapt your volunteer engagement approach.

In this course you’ll learn how to get your colleagues on board with volunteer engagement by properly preparing them for working with volunteers and centring your organization’s mission. This approach will vary from organization to organization, so you’ll learn tactics to talk to staff, board members, volunteer leaders and more to get your volunteer engagement goals met.

Here’s what you’ll find in this course:

  • Lesson 1 – Talking to Others about Volunteer Engagement
  • Lesson 2 – The Role of Staff in Volunteer Engagement
  • Lesson 3 – Impact and Mission-Based Approach
  • Lesson 4 – Advocacy and Making the Case
Cost: $40

Micro-volunteering is a micro-learning course that explores micro-volunteer actions and opportunities. Learn at your own pace through the intro video and module, then explore the four enablers of micro-volunteering. This course includes instructional videos, infographics, links, resources and more.

Contents include:

  • Understanding Micro-Volunteer Roles module
  • Enabler 1: Technology
  • Enabler 2: Training & Orientation
  • Enabler 3: Connecting & Checking In
  • Enabler 4: Close & Get Feedback
  • Making Roles Micro Resource Guide
  • Micro Offers Appendix

Cost: $40

Screening is a newly-updated online course that explores the various elements of screening you may use when selecting a volunteer.

In this course you’ll learn how selecting volunteers has changed and how you can be ready for the changing future of volunteer screening. There’s no one-size-fits-all approach to applications, conversations and choosing volunteers, but this course can help you determine what processes might work best for you.

Here’s what you’ll find in this course:

  • Lesson 1 – What is Screening?
  • Lesson 2 – Risk & Planning
  • Lesson 3 – What to Ask For
  • Lesson 4 – Interviews and Conversations
  • Lesson 5 – What Else is Necessary?
  • Lesson 6 – Other Screening

Cost: $40

Policies & Procedures for Volunteer Engagement

In this course you’ll learn how policies are important for safe, effective and successful volunteer engagement. There are some policies specifically linked to legislation, and others with legally-required elements. There are also many policies that have no legal requirement, but are essential to your volunteer engagement strategy, along with other policies that might be useful overall.

Here's what you'll find in this course:

  • Lesson 1 – Introduction to Policies & Procedures
  • Lesson 2 – Legally Required Policies
  • Lesson 3 – Policies with a Legal Component
  • Lesson 4 – Vital Policies
  • Lesson 5 – More Policies and Next Steps

Cost: $40

Police Reference Checks and the Ontario Human Rights Code has been updated for 2021. This course satisfies the requirements for the Memorandum of Understanding (MOU) with Toronto Police Services. 

In this course, you’ll learn about your organization’s obligations related to police reference checks according to the Ontario Human Rights Code (OHRC). The OHRC is intended to protect people from discrimination in several areas, including employment and the hiring process. This applies to recruiting, screening and working with volunteers.

  • Lesson 1 – Ontario Human Rights Code
  • Lesson 2 – Responsibilities Under the Ontario Human Rights Code
  • Lesson 3 – Police Reference Checks
  • Lesson 4 – Toronto Police Services & Memorandum of Understanding

Cost: $40